Lisa Andersson
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Recent activity by Lisa Andersson-
How does Active laundry detergent work?
We used to call it Odor control, so if this was your favorite detergent and you can no longer find it – ta-da! We have just changed the name. The Active detergent is specially developed for clothes...
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Stratus steamer water tank level
Minimum water level for Stratus Professional Steamer It’s important to keep in mind that the steamer should not be running on an empty water tank. So always make sure to fill the water tank before...
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My Cumulus steamer stopped working – what to do?
Sometimes you may experience issues with your steamer - here's a small guide on what you can do to troubleshoot the product for yourself. Leakage If you ever experience that your steamer is leaking...
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Do I need to descale Cumulus home steamer?
Yes, you will have to descale your Cumulus. We recommend that you descale it every 15-20th tank. Meaning if you know that you used the steamer for about 15 to 20 times running through whole water t...
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Do I need to descale Stratus Professional Steamer?
Yes, you will have to descale your Stratus. We recommend that you descale it every 15-20th tank. Meaning if you used the steamer about 15 to 20 times running through whole tanks, it is time for des...
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My Cirrus 3 is making a strange noise – what can I do?
When Cirrus 3 makes this clicking sound (almost like a small helicopter), it is most likely because the pump cannot fetch water the way it’s supposed to. The problem is quickly dealt with in most c...
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Why does the steam button turn red while steaming?
If the light turns red while steaming, this means the water is being reheated back to the right temperature. It's safe to steam with Cirrus X Handheld Steamer while the light is red, but we recomme...
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In what countries can I use my steamer?
If you have a steamer with an EU-plug, it may be used in all countries supporting the frequency of 220-240 Voltage – the same voltage as in Sweden and most of Europe. Some countries do not use the ...
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Water left in Cumulus?
Have you noticed there’s still water left when you remove the water tank? This is perfectly normal and no reason to worry. There will always be water left inside the steamer when removing the water...
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Water left in Stratus?
Have you noticed there’s still water left when you remove the water tank? This is perfectly normal and no reason to worry. There will always be water left inside the steamer when removing the water...