Lisa Andersson
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Articles
Recent activity by Lisa Andersson-
Why we don’t like to talk about bar and steam pressure?
In our world, the definition of a good steamer does not come down to the bar pressure. What’s important is how steady the flow of steam is and that the quality of the steam is hot and dry. Our hand...
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White Laundry Detergent
Our detergent is specially developed for defeating stains and keeping your whites white. Scented with Jasmine and vanilla, it leaves your laundry smelling amazing. The detergent is unique because ...
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What makes your detergents so special?
They are all efficient already at 30°C and manufactured in a climate-neutral factory in Denmark. We use a lot of biotechnology in our detergents. Enzymes, molecules, and active bacteria make the m...
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My Pilo 1 stopped working – what to do?
Trouble with your Pilo? Don't worry; you can do a couple of things yourself to troubleshoot. If the problem remains after checking these things, don't hesitate to contact our customer support and w...
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On what materials can I use Pilo Fabric Shaver?
We daily receive questions about whether our Pilo Fabric Shaver should be used on sensitive fabrics, stitching parts, and around zippers and buttons. The plain answer is yes! You can use your Pilo ...
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What shipping options do you offer?
Within Sweden, we offer DHL Servicepoint, Instabox, and Budbee. DHL Servicepoint will deliver parcels within 1-3 workdays in Sweden, and Instabox and Budbee deliver within 1-2 workdays, and you can...
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Duties for deliveries?
Our warehouses serving Europe and Rest of world are based in Sweden and the Netherlands, meaning all shipped orders will originate from here. Therefore, please note that in case of an order shipped...
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Do I need to pay tax/extra fees if I live in another country?
Please note that in case of an order shipped to a delivery address outside the EU, the Customer may be subject to import duties and taxes, which are collected when the shipment reaches the delivery...
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Bought through a Reseller?
If you purchased your Steamery product through one of our resellers, you have to carry out the claim through them. Please note stores and other resellers have their own procedures and guarantee rul...
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Warranty and Claims
Even though we make meticulous controls of our products, it is still possible that, in rare cases, they are faulty. If you discover that your product has a manufacturing or material defect, don't h...