Steamery
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What happens if I don’t pick up my order?
If you’re unable to pick up or receive your order, the parcel will automatically be returned to our warehouse.Once received at our return station, it will be handled as a regular return. We will is...
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Where's my order?
Use our Track my order page to see where your order is; just enter your order number and email address. After you place an order, it’s processed at our warehouse.As soon as it’s packed and ready to...
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Troubleshooting guide Pilo 2
If your Pilo 2 Fabric Shaver stops working, here are a few things to check before contacting support. Empty the lint container regularly Make sure to empty the fabric shaver continuously while usin...
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Differences between Pilo 2 and Pilo 1
Our first fabric shaver, Pilo 1, is a great garment care tool — but Pilo 2 takes it to the next level. It’s faster, smoother, and even more user-friendly, combining refined performance with Scandin...
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Attention when using Pilo 2
Pilo 2 Fabric shaver is our most potent fabric shaver. Therefore, we recommend gently trimming delicate and thin fabrics and not pushing the machine against the fabric. Particular attention should ...
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Where are the Pilo Fabric Shavers manufactured?
Both models, Pilo 1 and Pilo 2, are made in China.
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What is a Pilo Fabric Shaver?
The Pilo Fabric Shaver is designed to remove lint, pilling, and fuzz from clothes and textiles — giving worn fabrics a fresh, new look. You can also use it on furniture, blankets, pillows, cushions...
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Do you sell spare razor blades for Pilo 1 or Pilo 2?
We currently don’t sell spare razor blades for Pilo 1 or Pilo 2 on our website, but we have them as spare parts in our office. If you find that your razor blades feel dull or less effective, please...
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Stains on Cirrus 3
Got stains or marks on your steamer? No worries!Use a clean, damp cloth to gently wipe the surface — this usually removes most stains. If marks remain, you can add a small amount of sanitizer to th...
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White laundry detergent
Our White Laundry Detergent is specially developed to remove stains and keep your whites bright — all without using bleach.Scented with jasmine and vanilla, it leaves your laundry smelling fresh an...