Lisa Andersson
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Recent activity by Lisa Andersson-
How to Make a Return?
If you have placed an order on our site that you, for some reason, wish to return? No worries, we accept returns up to 30 days from the date of purchase. You will not find a shipping label for retu...
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Do I have to pay extra duties/fees/taxes for orders to the UK?
Since Brexit, many of you might have this in mind. When based in UK, you need to shop through https://steamery.co.uk. All orders are shipped from a UK-based warehouse and you do not have to pay any...
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Terms and conditions for Returns
The customer has the right to return the product within 30 days of placing the order. This right applies only if the product and its original packaging can be returned in the same condition as when...
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What happens if I don’t pick up my order?
If you by any chance cannot pick up or receive your order, the parcel will be automatically returned to our warehouse. We will receive the order at our return station and treat it as a regular retu...
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Where's my order?
When as you place an order through Steamery it is being processed at our warehouse. Soon as the order is packed and ready to be shipped, you will receive an email with shipping information such as ...
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What can I expect when I buy Stratus professional steamer?
Cumulus, the other one of our upright floor steamers, is developed to be a home steamer while this product is developed with professionals in mind. It is made to be used frequently for people steam...
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What can I expect when I buy a Cumulus home steamer?
For the ones steaming a lot at home, we recommend the Cumulus home steamer. The steam quality is better compared to a small hand steamer, and it is more effective. It also comes with an anti-slip h...
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My Pilo 2 is suddenly running slower – what do I do?
It’s important to frequently remove leftover fuzz from the Pilo 2 Fabric Shaver. Please follow these steps: Make sure that your Pilo 2 is adequately charged (USB-cable included in the box). Make s...
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My Pilo 2 stopped working – what to do?
If your Pilo 2 stops working, there are a few things worth going through to troubleshoot the device. Make sure to empty the fabric shaver successively as you use it – if there is a lot of lint and ...
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How to clean Pilo 1 Fabric Shaver?
You must remove the fuzz and lint remains and clean your Pilo 1 thoroughly between usage. If you don't, this might cause the Pilo 1 to stop functioning correctly. Make sure that your Pilo 1 is turn...