Steamery
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Recent activity by Steamery-
How do I make a claim if I bought my product from Amazon?
If you purchased your Steamery product from Amazon, you’ll need to submit your claim directly through them.Because your order was fulfilled by Amazon (FBA), Amazon directly manages the returns, rep...
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Can I exchange my product?
No, we do not offer exchanges, but we are happy to help you further accordingly: If the product is within the 30 day return policy window and in good condition, you can return it to us. You can rea...
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Do I need special water for my steamer?
Yes, you need to consider the type of water used for your steamer to avoid calcareous build up. Apart from our Steam water, you can use distilled water, filtered bottled water or deionized water. I...
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Return shipping costs
Please find all our return shipping costs per country here: Armenia: $63 Austria: 9€Belgium: 6€Canada: 40 CADCzech Republic: 36€Denmark: 55 DKKEstonia: 22€Finland: 7€France: 10€Germany: 7€ Greece: ...
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Stratus Professional Steamer Care guide & Safety information
Auto shut-off boiler for Stratus Professional SteamerThis steamer is equipped with an auto shut-off boiler that activates when the water level is too low to prevent overheating. Always ensure the w...
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What’s the difference between Cirrus X and Cirrus Lite?
Cirrus X is our middle range steamer, perfect if you’re looking for a good traditional version. Cirrus Lite is the preferred option for the traveler as it is lightweight and compact. Cirrus Lite ha...
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What’s the difference between Cirrus 3 Iron Steamer and Cirrus Lite?
Cirrus 3 Iron Steamer belongs to our premium segment of handheld steamers and is a hybrid between an iron and a steamer due to its heated front plate. It has an auto shut-off function and is design...
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How do I assemble and charge my Pilo 2 Fabric Shaver?
Watch our step-by-step video on how to assemble your Pilo 2 Fabric Shaver.To ensure the best performance, always follow the assembly instructions shown in the video. Charging:Charge your Pilo 2 usi...
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Troubleshooting guide Cirrus X
Here’s a quick guide to help you solve common issues with your Cirrus X Handheld Steamer. Leakage If your steamer is leaking, try to find where the water comes from: From the tank: Make sure the ...
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Differences between Cumulus home steamer and Stratus professional steamer?
Cumulus Includes a hanger Includes a fabric brush that can be attached to the mouthpiece Includes a heat protection glove Has two steam modes, one with lower steam output and one with higher stea...