Due to peak season and a high increase in incoming support requests, our customer service team is currently experiencing a backlog. This means that response times are longer than usual.
The upcoming holidays will also impact our availability and may further extend response times.
Customer Support Holiday Closures
Our customer support will be closed on the following dates:
December 24–28
December 31 – January 4
January 6
During these dates, we will not be able to respond to inquiries. All messages received will be handled as soon as possible once we are back.
We’re doing our very best to assist everyone as quickly as we can and truly appreciate your patience and understanding during this busy period.
Thank you for reaching out to Steamery. We wish you a Merry Christmas and Happy new year!