If your Pilo 2 stops working, there are a few things worth going through to troubleshoot the device.
Make sure to empty the fabric shaver successively as you use it – if there is a lot of lint and pilling, this quickly gathers in between the metal protection cover and the razor blades. Meaning the blades will only shove the lint around and around and not be able to fit new lint. This will make the fabric shaver seem inefficient, not removing lint.
Remove the razor blades from the metal protection cover and clean both the blades and the cover thoroughly.
Make sure to assemble the product correctly and in the suggested order. First, attach the razorblades inside the metal protection cover – razor blades facing down. Then make sure the razorblade unit and the rotation pin fit properly. Double-check that the rotor pin is straight and does not look skew.
If the Pilo is not assembled in the recommended order, it might not work as efficiently as supposed to.
Twist the cover and body of the Pilo in opposite directions to make sure both parts interlock. You will hear a clicking sound. Make sure the two dots are aligned at the back of the product. Then you will know the Pilo 2 is correctly assembled.