Lisa Andersson
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Recent activity by Lisa Andersson-
How to assemble Pilo 2 thoroughly
Here you find a video on how to assemble Pilo 2 Fabric shaver. To secure performance, please always assemble accordingly. Charge the device with the included USB (USB-C - USB-A) through a regular p...
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My Cirrus X stopped working – what to do?
Leakage If your steamer is leaking, try to locate the origin of the leakage. If the water is coming straight from the tank, ensure the little stopper/rubber plug has been properly attached. Also, ...
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How can I cancel my order?
Due to our quick shipping process, we may not be able to cancel orders once your order has been placed. If you need to cancel your order, please contact us within 1-2 hours of placing your order. I...
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User advice for Stratus Professional Steamer
Our standing steamer Stratus Professional Steamer was designed with stylists and clothing stores in mind, but it can of course be used at home too, if you want to steam large quantities of clothing...
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CE DoC and information about waste batteries
Prevention and management of waste batteries Waste batteries should not be mixed with general household waste. For proper treatment, recovery, and recycling, please take the batteries in this produ...
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Looking to become a retailer?
If you wish to become a reseller of Steamrey products, we advise you to get in touch with our wholesale department to find out next steps in the process. You can do this by sending an email to whol...
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Why does the steam button turn red while steaming?
If the light turns red while steaming, this means the water is being reheated back to the right temperature. It's safe to steam with Cirrus X Handheld Steamer while the light is red, but we recomme...
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Do I need to descale Cirrus 3 or Cirrus X?
No, we do not recommend descaling any of these models. Both Cirrus X Handheld Steamer and Cirrus 3 Iron steamer are equipped with so called limescale traps that minimize the risk of limescale clogg...
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Can I use Steamery’s detergents in HE washing machines?
Yes, you can use our detergents in HE machines. Most washing machines in Europe are considered HE and our laundry detergents are developed for these appliances. High efficiency (HE) washing machine...
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How much is the return cost?
Steamery does not offer free returns. Please note that for US orders, the shipping cost of $9.16 USD will be deducted from the refund. For Canada orders, the shipping cost of $ 40 CAD will be deduc...