When ordering an electronic product from our website, the shipping country determines which type of plug you will receive.
Our website steamerystockholm.com is mainly directed towards Europe, and most countries will receive an EU-plug steamer (two pin). If you shop through any other domain like steamery.se, steamery.no, steamery.dk, steamery.de, steamery.nl, steamery.es or steamery.fr you will also receive a steamer with an EU-plug.
If you shop to Switzerland, you will receive a steamer with a CH-plug compatible for Swiss outlets. The voltage is the same as in most of Europe, and you will be able to use this steamer outside Switzerland with an adapter if the voltage (220-240V) is a match.
If you are based in USA or Canada, you need to shop through steamery.us and you will receive a US-plug (120V).
If you are based in UK, you need to shop through steamery.co.uk and you will receive a UK-plug (220-240V).
If you are based in Japan, you need to shop through steamery.jp and you will receive a steamer compatible for Japanese power outlets.
If you are based in Israel, please turn to our distributor Steamery.co.il. This way, you will receive a steamer adapted to the voltage, the correct plug, and less expensive shipping.
We do also have a distributor in Asia: storemarais.com/steamery.
If you cannot find your country in the drop-down menu, don't hesitate to contact our customer support, and we will help you further.
Please note none of our steamers are dual voltage, and always checking the voltage before using the steamer when traveling is essential.