Steamery does not offer free returns, the customer will have to cover the return costs. If an item is damaged during transport, Steamery should be contacted within 14 days for information about an exchange.
Please note: If you have purchased a Steamery product elsewhere than our website, you have to contact the retailer directly.
- Please e-mail us at contact@steamery.co.uk and let us know you want to return or exchange your product
- Add your order number (begins with STEAM-xxxx). Name the e-mail “Return”, or “Exchange”
- We will get back to you as soon as possible with further instructions on how to proceed with your return or exchange