Lisa Andersson

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  • What shipping options do you offer?

    Orders will typically ship out from our fulfillment center within 1-5 business days of being placed.  We offer the following shipping options:  United States - Continental Free ground shipping for ...

  • Payment Methods

    To start with Steamery accepts most major credit- and debit cards (e.g., Visa, MasterCard and American Express). If the payment is not confirmed, the order will not get processed. Steamery collabor...

  • Duties for deliveries?

    For US and Canada, the warehouse is based in Georgia, meaning all shipped orders will originate from here. Please note that in case an order is shipped to a country outside USA the Customer may be ...

  • Do I need to pay tax/extra fees if I live in another country?

    Please note that in case of an order shipped to a delivery address outside the US, the Customer may be subject to import duties and taxes, which are collected when the shipment reaches the delivery...

  • Do you offer worldwide shipping?

    Yes, Steamery offers to ship worldwide! If you are based in USA or Canda, please visit our US site Steamery.us. This way, you will receive a steamer adapted to the voltage, the correct plug, and le...

  • How to make a return?

    STANDARD RETURN POLICY Returns can be made within 30 days from the date you received the package. The product needs to be in the original packaging and in good condition. We do not offer free retur...

  • Bought through a Reseller?

    If you purchased your Steamery product through one of our resellers, you have to carry out the claim through them. Please note stores and other resellers have their own procedures and guarantee rul...

  • Warranty and Claims

    Even though we make meticulous controls of our products, it is still possible that, in rare cases, they are faulty. If you discover that your product has a manufacturing or material defect, don't h...

  • Terms and conditions for Returns

    The customer has the right to return the product within 30 days of placing the order. This right applies only if the product and its original packaging can be returned in the same condition as when...

  • Vegan Brushes?

    Yes, you read it right. Steamery offers vegan alternatives to get rid of dust, shallow dirt, and hairs. Nice, huh?!  Our new clothing brushes are made with sisal-fibers, oak, and cotton. All of thi...