
Lisa Andersson
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Articles
Recent activity by Lisa Andersson-
Where's my order?
When as you place an order through Steamery it is being processed at our warehouse. Soon as the order is packed and ready to be shipped, you will receive an email with shipping information such as ...
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What type of USB for Pilo 1 and Pilo 2?
Both our Pilos come together with a USB charging cord. Please note there is no adapter included, but we recommend to use a standard adapter compatible for charging for example iPhones/smartphones. ...
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My Pilo 2 stopped working – what to do?
If your Pilo 2 stops working, there are a few things worth going through to troubleshoot the device. Make sure to empty the fabric shaver successively as you use it – if there is a lot of lint and ...
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My Pilo 1 stopped working – what to do?
Trouble with your Pilo? Don't worry; you can do a couple of things yourself to troubleshoot. If the problem remains after checking these things, don't hesitate to contact our customer support and w...
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My Pilo 2 is suddenly running slower – what do I do?
It’s important to frequently remove leftover fuzz from the Pilo 2 Fabric Shaver. Please follow these steps: Make sure that your Pilo 2 is adequately charged (USB-cable included in the box). Make s...
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My Cirrus 3 is making a strange noise – what can I do?
When Cirrus 3 makes this clicking sound (almost like a small helicopter), it is most likely because the pump cannot fetch water the way it’s supposed to. The problem is quickly dealt with in most c...
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My Cirrus 2 stopped working – what to do?
Leakage If your steamer is leaking, try to locate the origin of the leakage. Is it coming from the mouthpiece or the water tank, perhaps? If the water is coming straight from the tank, ensure the ...
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My Stratus steamer stopped working – what to do?
Sometimes you might experience some issues with your steamer – here's a small guide on what you can do to troubleshoot the product for yourself. Leakage If you ever experience that your steamer is ...
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My Cumulus steamer stopped working – what to do?
Sometimes you may experience issues with your steamer - here's a small guide on what you can do to troubleshoot the product for yourself. Leakage If you ever experience that your steamer is leaking...
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My Cirrus 1 stopped working – what to do?
Leakage If your steamer is leaking, try to locate the origin of the leakage. Is it perhaps coming from the mouthpiece or the water tank? If the water is coming straight from the tank, make sure th...