If you’re unable to pick up or receive your order, the parcel will automatically be returned to our warehouse.
Once received at our return station, it will be handled as a regular return.
We will issue a refund of the order value, with the return shipping cost deducted.
See our return price list for full details.
You’ll receive an email confirmation once we’ve received and refunded your order.
All refunds are processed through the same payment method used at checkout.