Once an order has been placed, it is usually not possible to cancel it.
Our warehouse team works very quickly to pick and pack orders, and because of this, we are rarely able to stop an order before it is shipped.
For this reason, it’s important to double-check all order details before completing your purchase.
If you have changed your mind about your order, you are welcome to make a return once you receive the parcel. You can read more about how to make a return in our Return Policy.
If you still want us to try to cancel the order, you are welcome to contact customer support, but please note that cancellation cannot be guaranteed.